Everything in one place
Customers, requests, bookings and orders in one system instead of scattered across spreadsheets, email and chat.
One place to run the business behind your website.
Customers, bookings, orders and requests often live in spreadsheets, inboxes and paper notes. We build a back office that fits the way you already work: one login, the records you need, and the actions your team does every day, on a phone or a desk.
What changes for your business
Less manual work
Status changes, reminders and confirmations happen automatically, so your team spends time on customers, not on copying data.
Built around you
Fields, steps and screens match your business. You pay for what you use, not for a generic CRM's features and per-user fees.
Everything needed, nothing you don't
Customer records
Contacts, history, notes and files for every customer, searchable in seconds.
Bookings & requests
Requests from your website land in the system with a clear status: new, confirmed, done or cancelled.
Orders & catalogue
Products, services, prices and availability managed from one admin panel that updates the website directly.
Roles & access
Separate logins for owners, staff and partners, each seeing only what they need, with a log of who changed what.
Notifications
Email confirmations to customers and alerts to your team when something needs attention.
Reports & exports
Simple numbers you can act on, and exports to Excel or your accountant's format.
A clear plan, weekly progress, no surprises
Scope
We map how your team works today and agree the records, screens and steps in a written plan with a fixed price.
Build
Weekly working previews with your real data, so your team tries the system before it goes live.
Launch
Data moved over from your spreadsheets or old tool, logins set up and a short training for your team.
Grow
New screens, automations and integrations added as the business needs them.
Tools & standards
- Custom CRM
- Admin panels
- Role-based access
- PostgreSQL
- Node.js
- React
- Email & SMS notifications
- Audit logs
- Backups
Common questions
Why not use an off-the-shelf CRM?
If a ready-made tool fits, we will tell you. A custom system makes sense when your process doesn't fit a generic tool, when per-user fees add up, or when it has to work with your website directly.
Can you move our data from spreadsheets?
Yes. We import your existing customers, bookings and products and check them with you before the switch.
Does it work on a phone?
Yes. Every screen is built to work on phones and tablets as well as on a desktop.
Who owns the system and the data?
You do. The code, the database and the backups are yours, and you can export your data at any time.
Let's talk about your project.
Tell us where you are today and where you want to be. You will get a clear reply with next steps within two working days.
Start a project contact@rizonlab.com